How to evaluate your product's AI

For the past two decades, benchmarks have been the backbone of AI progress. Capability benchmarks like MMLU, SWE-Bench or HLE have served as proxies for foundation model “IQ.” But they fall short when it comes to evaluating how well AI will perform in your product.1 I’ve spent much of my career building and critiquing evaluations,2 and in this post, I’ll share key lessons on designing an evaluation strategy that reflects real-world product impact. ...

April 22, 2025 · 5 min · 865 words · Arun Tejasvi Chaganty